Below are some answers to our frequently asked questions.

Are we able to purchase spare parts?
Playgro does not sell any spare parts.

I have heard about/seen a great product of yours. Where can I find stockist details?
A good start will be to browse through our website. The website shows pictures of the products available and even lists the stockist contact details. If you still have trouble locating it, call our customer service department for more details (+61񂎂558 2000) or email: sales@playgro.com

Can I purchase directly from Playgro?
Playgro does not sell directly to consumers. Our product is available though major retail channels and great toy, gift, pharmacy, news agencies.

Can I return a faulty item back to Playgro Head office?
Please contact our customer service department via the 'contact' page or phone (61 3 8558 2000), to find out about the Product Return Policy. email: sales@playgro.com

How can I get a copy of your catalogue?
Fill out your details in the 'contact' section, requesting a catalogue and we will mail one out to you. Alternatively, please give our customer service department a call on (+61񂎂558 2000) and they will post you the catalogue.

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